Top Soft Skills for 2022 | Resume Genius (2024)

Knowing which soft skills to highlight in your resume could set you apart from candidates with similar sets of hard skills. Your education, degree, and certifications might help you get an interview, but your soft skills are what will help land you the job.

Here are some of the top soft skills to highlight on your resume:

Top Soft Skills for 2022 | Resume Genius (1)

What are soft skills?

Soft skills are character traits (like being self-motivated, creative, or reliable) that positively affect how you work and interact with others.

They are natural skills that usually can’t be taught in a classroom. Soft skills are often, but not always, people skills.

Soft skills aren’t always the type of skills that can be listed in the skills section of your resume. Instead, you should demonstrate your soft skills with specific examples in your work experience section.

The difference between hard skills vs soft skills

Soft skills relate to your emotional intelligence and natural ability to interact well with others. They’re useful across all industries and job types. Hard skills are technical skills or other job-specific expertise that are learned through education or training.

Here are some of the basic differences between hard skills and soft skills:

Key Traits of Soft SkillsKey Traits of Hard Skills
Useful across all industriesIndustry specific
Natural abilitiesLearned through training
Related to emotional intelligenceBased on technical knowledge

Top 10 soft skills list & examples

Employers across every industry are looking for candidates with a strong set of soft skills. Although you can’t sit down in a classroom and learn them, you can still hone and develop these talents. And as with any skill, practice makes perfect.

While you’re putting together your job application, consider emphasizing these 10 in-demand soft skills throughout your resume.

1. Communication

Communication skills are the effective oral or written ways you express yourself in the workplace. Communication is a critical sales skill, and is useful across a variety of industries — from human resources to management.

Some examples of communication skills include:

  • Presentation skills
  • Confidence
  • Mutual respect
  • Empathy
  • Active listening
  • Verbal communication
  • Non-verbal communication
  • Written communication
  • Constructive feedback
  • Friendliness
  • Open-mindedness

Here’s an example of how to effectively convey communication skills in the experience section of your resume:

Top Soft Skills for 2022 | Resume Genius (2)

2. Teamwork

Employers are always looking for candidates that are great at collaborating with a team. Teamwork skills help you operate well in a group and quickly and effectively accomplish tasks.

In fact, teamwork is crucial for careers in market research, event coordination, and software engineering.

Some examples of teamwork-related skills include:

  • Conflict management
  • Delegation
  • Listening
  • Active listening
  • Collaboration
  • Cooperation
  • Coordination
  • Idea exchange
  • Mediation
  • Negotiation

Here’s an example of how to highlight teamwork skills on a resume:

Top Soft Skills for 2022 | Resume Genius (3)

3. Adaptability

Adaptability and flexibility are essential skills for embracing and adjusting to change.

These are some of the best soft skills to have when working in fast-paced or constantly evolving work environments such as public relations, event management, tech, nursing, and advertising.

Some examples of adaptability-related skills include:

  • Curiosity
  • Self-management
  • Decision-making
  • Calmness
  • Optimism
  • Open-mindedness
  • Analysis
  • Self-confidence
  • Organization
  • Self-motivation

Here’s an example of how to highlight adaptability in your resume:

Top Soft Skills for 2022 | Resume Genius (4)

4. Problem-solving

Problem-solving skills depend on your ability to use analytical and creative thinking to find solutions. No matter what industry you’re in, problem-solving soft skills in the workplace will always be valuable on some level because every job has issues that need to be tackled.

Ultimately, candidates who can tackle problems and find intuitive solutions will always be in high demand.

Careers where problem-solving is the most vital include law enforcement, information technology, and medical-related fields.

Types of problem-solving skills include:

  • Analysis
  • Lateral thinking
  • Logical reasoning
  • Initiative
  • Persistence
  • Observation
  • Persuasion
  • Negotiation
  • Brainstorming
  • Decision making
  • Research

Here’s an example of how to emphasize your problem-solving skills on your resume with a bullet point in your experience section:

Top Soft Skills for 2022 | Resume Genius (5)

5. Creativity

Creativity is a broad soft skill that can range from helping you develop innovative solutions to being an effective graphic designer. In fact, creativity is considered by some experts to be the most important soft skill of the future.

While creativity is valuable for any industry, it’s especially important for instructional designers, architects, and artists.

Types of creative skills include:

  • Divergent thinking
  • Inspiration
  • Imagination
  • Reframing
  • Mind mapping
  • Insight
  • Innovation
  • Experimenting
  • Questioning
  • Design

Here’s an example of how to highlight your creativity in the experience section of your resume:

Top Soft Skills for 2022 | Resume Genius (6)

6. Work ethic

Work ethic is one of the most basic, widely transferable soft skills there is. By showcasing your work ethic, you communicate to employers that you believe in the importance of work and the value of putting forward your best effort.

Demonstrating work ethic should be important in every career, but is vital for high-stress jobs like first responders, teachers, and nurses.

Soft skills examples related to work ethic include:

  • Integrity
  • Responsibility
  • Discipline
  • Initiative
  • Dependability
  • Commitment
  • Self-motivated
  • Professionalism
  • Teamwork
  • Time-management

Here’s an example of how to showcase your work ethic on your resume with a bullet point:

Top Soft Skills for 2022 | Resume Genius (7)

7. Interpersonal skills

Interpersonal skills refer to your ability to communicate well and interact with others, maintain relationships, and otherwise leave a positive impression on people.

Interpersonal skills are used every day in most industries as you interact and communicate with co-workers and management. However, they’re especially vital for people who work in industries like customer service, realty, or financial planning.

Examples of skills related to interpersonal skills include:

  • Empathy
  • Humor
  • Mentoring
  • Networking
  • Sensitivity
  • Patience
  • Tolerance
  • Public speaking
  • Positive reinforcement
  • Diplomacy

Here’s an example of how to highlight your interpersonal skills in the experience section of your resume:

Top Soft Skills for 2022 | Resume Genius (8)

8. Time management

Time management skills describe your ability to work efficiently and productively by using your time wisely. Most employers appreciate this soft skill, but it’s particularly important if you’re a project manager, middle manager, or work in loss prevention or legal fields.

Some skills related to time management skills include:

  • Goal setting
  • Prioritizing
  • Self-starter
  • Planning
  • Decision making
  • Focus
  • Delegation
  • Stress management
  • Coping
  • Organization

Here’s an example of an experience bullet point that highlights the candidate’s time management skills:

Top Soft Skills for 2022 | Resume Genius (9)

9. Leadership

Leadership skills refer to your ability to mentor others, train new hires, and guide teams. Strong leadership skills are also one of the most essential qualities when it comes to taking on more responsibility and being promoted within a company. Employers are always looking for reliable candidates with strong leadership skills to help them grow their companies.

Leadership skills are critical for entrepreneurs, all types of management, and even careers in teaching.

Some other skills connected to leadership include:

  • Project management
  • Empathy
  • Selflessness
  • Listening
  • Humility
  • Management skills
  • Cultural intelligence
  • Authenticity
  • Versatility
  • Generosity
  • Trust
  • Mentorship
  • Hiring

Here’s a resume bullet point that demonstrates how to highlight your leadership skills:

Top Soft Skills for 2022 | Resume Genius (10)

10. Attention to detail

Attention to detail refers to your ability to be thorough and accurate in your work, and notice even minor issues when they arise. Careers suited to detail-oriented people include accounting, pharmacology, and engineering.

Some additional soft skills related to attention to detail are:

  • Critical observation
  • Listening
  • Organization
  • Scheduling
  • Analysis
  • Introspection
  • Memory
  • Acuity
  • Recall
  • Questioning

Here’s an example demonstrating how to showcase attention to detail through your resume experience section:

Top Soft Skills for 2022 | Resume Genius (11)

How to list soft skills on a resume

Employers are always looking for candidates with a strong set of soft skills. However, you need to know how to highlight your skills properly if you want to impress them.

There are two main places on your resume that you can showcase your soft skills:

In your skills section

The skills section of your resume is the most straightforward place to list your professional abilities. If there are specific soft skills that are highly relevant to the position, include them here in addition to providing examples of them in your work experience section.

Any skills included in your skills section should be listed out in simple bulleted form, like this:

Top Soft Skills for 2022 | Resume Genius (12)

However, your skills section is ultimately not the best place to highlight your soft skills. Soft skills are difficult to quantify, and should be backed up with examples, making them more suitable to touch upon in your work experience bullet points.

Instead, prioritize listing your relevant hard skills in your skills section, and including soft skills here only when highly relevant.

In your experience section

The other place you should highlight your soft skills is in the experience section of your resume.

This is ideal for showing off your soft skills, because experience bullet points allow you to go into detail about how your soft skills helped you achieve things at work and deliver results.

For instance, here’s a resume work experience section that highlights soft skills throughout:

Top Soft Skills for 2022 | Resume Genius (13)

Note that within five short bullet points, this candidate is able to highlight a variety of soft skills, including leadership, organizational skills, interpersonal skills, and problem-solving.

Why is it important to include soft skills on your resume?

According to Forbes, 94% of recruiters believe great soft skills outweigh experience when it comes to internal promotion to leadership positions. Simply put, they’re fundamental to getting the job you want and essential for future career growth.

As Susan Vitale of iCIMS says, “hard skills might get your resume looked at” but soft skills “help you stand out and get you hired.” You must still possess the requisite technical skills to get the job you want, but without good soft skills, you can’t compete.

Top Soft Skills for 2022 | Resume Genius (2024)

FAQs

What is considered the most important soft skill of 2021? ›

Emotional intelligence (EQ) which encompasses traits such as empathy, motivation, self-awareness, self-management and social skills, is also a key skill for 2021.

What are the 7 essential soft skills? ›

7 Soft Skills You Need to Be Successful
  • Problem-Solving Skills. The ability to solve problems can be defined as understanding a situation thoroughly, identifying the underlying issue, and finding a solution. ...
  • Emotional Intelligence. ...
  • Leadership Skills. ...
  • Strong Work Ethic. ...
  • Teamwork. ...
  • Communication Skills. ...
  • Adaptability.
6 Aug 2021

Which skill is most in demand in 2022? ›

Top in-demand skills
  • Creativity.
  • Time management.
  • Proactivity.
  • Project management.
  • IT automation.
  • Data analysis and statistics.

Which skill will be most required by 2025? ›

A list of the most in-demand skills in the future
  • Digital Marketing & Strategy.
  • Process Automation.
  • Business development.
  • Digital Transformation.
  • Information Security (including the cybersecurity subset of information security)
  • Software and Application Development (UX/UI, blockchain programming)
  • Internet of Things.
13 Apr 2022

What is the number 1 soft skill? ›

1. Communication. Heading any list of soft skills you will find communication: written and verbal, virtual and in person. I define communication as the ability to speak and write clearly, as well as the ability to listen well and process what others say.

Which skill is highly required in future? ›

Most in-demand skills are Cybersecurity information, Security network, Security and Vulnerability assessment. Artificial intelligence and machine learning. Knowledge of TensorFlow, Python, Java, R, and Natural Language Processing tops the list of the in-demanded skills.

Which set of skills will be most in demand in 2030? ›

According to Deloitte, soft skill-intensive occupations will grow at 2.5 times the jobs in other fields and account for two-thirds of all jobs by 2030. The stat on soft skills can be fascinating because they are traditionally seen as inferior to hard skills.

What new skills are employers looking for 2030? ›

Future Skills You'll Need In Your Career By 2030
  • Cognitive flexibility. ...
  • Digital literacy and computational thinking. ...
  • Judgement and decision-making. ...
  • Emotional and social intelligence. ...
  • Creative and innovative mindset.

What are some super skills? ›

Super skills are defined by one expert as “the 'components' that make up the unique 'operating system' of a person.” Things like critical thinking, creativity, coachability, leadership, and problem-solving qualify as super skills.

What are the 8 essential skills? ›

The eight essential skills are listening, speaking, problem-solving, creativity, staying positive, aiming high, leadership, and teamwork. The skills cover communication, creative problem solving, self-management, and interpersonal skills.

What are 10 essential skills? ›

10 essential skills you'll need for career success
  • Communication. Communication includes listening, writing and speaking. ...
  • Problem solving. Challenges will arise in every job you have. ...
  • Teamwork. ...
  • Initiative. ...
  • Analytical, quantitative. ...
  • Professionalism, work ethic. ...
  • Leadership. ...
  • Detail oriented.
17 Apr 2019

Which soft skill should everyone have? ›

Communication skills are important in almost every job. You will likely need to communicate with people on the job, whether they are clients, customers, colleagues, employers, or vendors. You will also need to be able to speak clearly and politely with people in person, by phone, and in writing.

What are the 5 skill levels? ›

They offer five stages: novice, advanced beginner, competent, proficient, and expert. Novices acquire know-how, which is the tacit knowledge of how to perform a task or function through practice, and sometimes painful, experience.

Which skill has highest salary? ›

7 high-income skills to learn
  1. Data analysis. Analytical thinking and innovation is the top skill forecasted in the World Economic Forum's Future of Jobs Report [1]. ...
  2. Software development. ...
  3. User experience. ...
  4. Web development. ...
  5. Project management. ...
  6. Account management. ...
  7. Content creation and management.
29 Aug 2022

What is a rare skill? ›

A Rare Skill ( 稀少技能 レアスキル Rea Sukiru), i.e. a rare fixed skill to a person, is a magical ability considered unique or extremely rare on modern Midchilda. Rare Skills are usually Ancient Belkan magic techniques, but they also include Use of Summoning disregarding the magic system.

What skill should I learn in 2022? ›

The Top 9 Most Profitable Skills to Learn in 2022
  • Blockchain Development. Despite being a relatively recent development, blockchain technology has become a multi-billion-dollar industry. ...
  • Web Development. ...
  • Cloud Computing. ...
  • Content Marketing. ...
  • Big Data. ...
  • Artificial Intelligence and Machine Learning. ...
  • UX/UI Design. ...
  • Video Marketing.
13 Jan 2022

Which tool is demand in 2022? ›

Google Analytics

Data scientists also play a vital role in the digital marketing sector. Google Analytics is one of the top data science tools used in the industry for digital marketing.

Which skill is most in demand? ›

Top 20 In-Demand Skills Overall
  • Customer Service.
  • Sales.
  • Accounting.
  • Businesses Development.
  • Marketing.
  • Leadership.
  • Communication.
  • Digital Marketing.
2 Sept 2022

What is the most desirable skill? ›

To help you remain a competitive job candidate, here are some of the most in-demand skills you should look to develop:
  • Cloud computing. ...
  • Analysis. ...
  • Translation. ...
  • Mobile app development. ...
  • People management. ...
  • Creativity. ...
  • Time management.

What are the 21st century soft skills? ›

21st-century skills are based primarily on “deeper learning” skills (like critical thinking, problem solving, and teamwork) and are comprised of a combination of soft-skills (such as interaction, collaboration, processing information, and managing people) and hard-skills (with a mainly IT focus.

Which career is most demanding in future? ›

12 high demand jobs
  • Financial manager. ...
  • Medical assistant. ...
  • Software developer. ...
  • Market research analyst. ...
  • Substance abuse counselor. ...
  • Health services manager. ...
  • Statistician. ...
  • Nurse practitioner.
13 Jul 2022

What skill is needed for all careers? ›

The seven essential employability skills
  • Positive attitude. Being calm and cheerful when things go wrong.
  • Communication. You can listen and say information clearly when you speak or write.
  • Teamwork. ...
  • Self-management. ...
  • Willingness to learn. ...
  • Thinking skills (problem solving and decision making) ...
  • Resilience.

What skills are high demand jobs? ›

Human skills
RankingSkills
1Communication
2Change Management
3Professional Development
4Storytelling
6 more rows
8 Feb 2022

What are the number three in-demand skill predicted for 2022? ›

Creativity, originality and initiative” is the number-three in-demand skill predicted for 2022, especially as the demand for manual skills and physical ability continues to fall. Creativity is quickly becoming a survival skill, not just a pursuit for the privileged.

What is the most sought after skill in today's market? ›

Last year, cloud computing, artificial intelligence, and analytical reasoning led LinkedIn's global list of the most in-demand hard skills. They're all on the list again this year, but a skill we weren't even looking at a year ago — blockchain — tops the list of most in-demand hard skills for 2020.

What are the 4 essential skills? ›

Successful individuals make a proactive effort to continuously develop 4 Essential Skills 1-Lead, 2-Manage, 3-Perform in their Job, 4-Communicate Effectively.

What are 6 soft skills? ›

Soft skills and its importance

These skills revolve around a person's personality, manners, and attitude – some examples include empathy, integrity, adaptability, time management, and creativity.

What is a critical soft skill? ›

Key soft skills include:

Communication (both listening and speaking skills) Work ethic. Teamwork. Leadership qualities. Time management.

Which jobs will be in demand in the next 10 years? ›

What Are the 20 Most In-Demand Jobs Over the Next Decade?
  1. Solar Photovoltaic Installers. ...
  2. Wind Turbine Service Technicians. ...
  3. Home Health Aides. ...
  4. Personal Care Aides. ...
  5. Occupational Therapy Assistants. ...
  6. Information Security Analysts. ...
  7. Physician Assistants. ...
  8. Statisticians.

What are the 4 top skill sets you will take to a new employer? ›

Top 5 Skills Employers Look For
  • Critical thinking and problem solving.
  • Teamwork and collaboration.
  • Professionalism and strong work ethic.
  • Oral and written communications skills.
  • Leadership.

What skills do future employers want? ›

What skills do employers want?
  • Resilience.
  • Commercial awareness.
  • Good communication.
  • Effective leadership and management.
  • Planning and research skills.
  • Adaptability.
  • Teamwork and interpersonal skills.
  • Relevant work experience.

What is a fun skill to learn? ›

16 Cool Skills You Can Learn in Your Spare Time
  • Learn video editing.
  • Pick up a new instrument.
  • Become an online instructor and teach people.
  • Learn how to solve a Rubix's cube.
  • Get into graphic design.
  • Learn to create video games.
  • Learn story writing.
  • Take up self-defense classes.
18 May 2022

What is the hardest job of all time? ›

The Hardest Jobs In The Country
  • Nurse.
  • Doctor.
  • Paramedic.
  • Police officer.
  • Firefighter.
  • Surgeon.
  • Healthcare worker.
  • Bomb disposal engineer.
13 May 2020

What can I learn quickly to make money? ›

94 Money-Making Skills You Can Learn in Less Than a Year
  • Touch-Typing and 10-Key. ...
  • Computer Programming. ...
  • Public Speaking. ...
  • Microsoft Office Suite Certification. ...
  • Google Analytics Certification. ...
  • Google Ads Certification. ...
  • CPR or First Aid Certification. ...
  • Driving for Ride-Sharing, Taxi or Delivery Services.
16 Sept 2020

What are advanced skills? ›

Advanced skills are defined as those skills required for written communication and comprehension in a second language, in addition to skills in oral communication and comprehension.

What are the top 3 skills you would like to develop? ›

  • 1 COMMUNICATION SKILLS (LISTENING, SPEAKING AND WRITING) ...
  • 2 ANALYTICAL AND RESEARCH SKILLS. ...
  • 3 FLEXIBILITY/ADAPTABILITY. ...
  • 4 INTERPERSONAL ABILITIES. ...
  • 5 ABILITY TO MAKE DECISIONS AND SOLVE PROBLEMS. ...
  • 6 ABILITY TO PLAN, ORGANISE AND PRIORITISE WORK. ...
  • 7 ABILITY TO WEAR MULTIPLE HATS. ...
  • 8 LEADERSHIP/MANAGEMENT SKILLS.
22 Jun 2013

What are the 10 core of life skill? ›

NICEF, UNESCO and WHO list the ten core life skill strategies and techniques as: problem solving, critical thinking, effective communication skills, decision-making, creative thinking, interpersonal relationship skills, self- awareness building skills, empathy, and coping with stress and emotions.

What are the 9 life skills? ›

The 10 essential life skills are:
  • Coping with emotions.
  • Communication skills.
  • Creative thinking.
  • Critical thinking.
  • Decision-making skills.
  • Empathy.
  • Interpersonal skills.
  • Problem-solving skills.

What are the 4 universal job skills? ›

What universal job skills can help you succeed in your career?
  • Communication and teamwork skills. Communication is everything in a team and business. ...
  • Critical thinking skills. Critical thinking skills are desired by employers and will help you stand out. ...
  • Computer skills. ...
  • Learning skills. ...
  • Time management skills.
10 Sept 2021

What is the most sought after soft skill? ›

93% of employers want to see soft skills on your resume—here are 8 of the most in-demand ones
  • Communication skills. Number of jobs listing the skill: 6.1 million.
  • Customer service. ...
  • Scheduling. ...
  • Time management skills. ...
  • Project management. ...
  • Analytical thinking. ...
  • Ability to work independently. ...
  • Flexibility.
13 Jul 2022

Which are the 5 most important soft skills employers are looking for? ›

The Top 5 Soft Skills Employers Look for in a New Hire
  • Adaptability. The workplace environment has changed and will continue to keep evolving. ...
  • Communication. Communication is the number one soft skill employers seek. ...
  • Problem-solving and critical thinking. These skills often go hand in hand. ...
  • Leadership. ...
  • Teamwork.
4 May 2022

What are the top 5 most sought after skills in the workplace? ›

By practicing and applying critical thinking, teamwork, professionalism and work ethic, oral and written communication, and leadership skills, you will become more desirable to many employers.

What is the number 1 soft skill? ›

1. Communication. Heading any list of soft skills you will find communication: written and verbal, virtual and in person. I define communication as the ability to speak and write clearly, as well as the ability to listen well and process what others say.

Which skill has highest salary? ›

7 high-income skills to learn
  1. Data analysis. Analytical thinking and innovation is the top skill forecasted in the World Economic Forum's Future of Jobs Report [1]. ...
  2. Software development. ...
  3. User experience. ...
  4. Web development. ...
  5. Project management. ...
  6. Account management. ...
  7. Content creation and management.
29 Aug 2022

Which skill is most demand in future? ›

Let's take a look at some of the skills that will be in demand by employers in the next ten years.
  • Digital Literacy. ...
  • Critical Thinking. ...
  • Emotional Intelligence. ...
  • Creativity. ...
  • Collaboration. ...
  • Flexibility. ...
  • Leadership Skills. ...
  • Time Management.
22 Aug 2022

Which skill is best in future? ›

What are the top skills you should learn for the future?
  1. Artificial intelligence. You don't need to work in the artificial intelligence (AI) field to expect to encounter AI in your workplace. ...
  2. Coding. ...
  3. Cloud computing. ...
  4. Blockchain. ...
  5. UX design. ...
  6. Critical thinking. ...
  7. Emotional intelligence. ...
  8. Communication.

Which skill is most attractive to an employer? ›

Top skills employers look for
  • Interpersonal skills. ...
  • Learning/adaptability skills. ...
  • Self-management skills. ...
  • Organizational skills. ...
  • Computer skills. ...
  • Problem-solving skills. ...
  • Open-mindedness. ...
  • Strong work ethic. A strong work ethic is another excellent skill to highlight when applying for jobs.

What soft skills are recruiters looking for? ›

While creativity, communication skills, a growth mindset, emotional intelligence, and collaboration are all relevant skills that can make you a great employee, leadership skills will elevate you even further.

Which soft skill are currently most needed for daily life? ›

What are the Most Important Soft Skills?
  • Communication skills are almost always high on the 'essential skills' list in any job advertisem*nt. ...
  • Making Decisions. ...
  • Self-Motivation. ...
  • Leadership Skills. ...
  • Team-Working Skills. ...
  • Creativity and Problem Solving Skills. ...
  • Time Management and ability to work under pressure. ...
  • Positive attitude.

Which skill will be most required by 2025? ›

A list of the most in-demand skills in the future
  • Digital Marketing & Strategy.
  • Process Automation.
  • Business development.
  • Digital Transformation.
  • Information Security (including the cybersecurity subset of information security)
  • Software and Application Development (UX/UI, blockchain programming)
  • Internet of Things.
13 Apr 2022

What are recruiters looking for in 2022? ›

Eight Recruiting and Hiring Trends for 2022
  • Recruiting: from reactive, to proactive.
  • Extending recruitment on social media.
  • Creating diverse and inclusive environments.
  • Offering employee benefits that are valued.
  • Hiring for soft skills; training for the job.
  • Emphasizing employer branding and company values.
7 Jul 2022

What are some super skills? ›

Super skills are defined by one expert as “the 'components' that make up the unique 'operating system' of a person.” Things like critical thinking, creativity, coachability, leadership, and problem-solving qualify as super skills.

What is the most desirable skill? ›

To help you remain a competitive job candidate, here are some of the most in-demand skills you should look to develop:
  • Cloud computing. ...
  • Analysis. ...
  • Translation. ...
  • Mobile app development. ...
  • People management. ...
  • Creativity. ...
  • Time management.

What are the 21st century soft skills? ›

21st-century skills are based primarily on “deeper learning” skills (like critical thinking, problem solving, and teamwork) and are comprised of a combination of soft-skills (such as interaction, collaboration, processing information, and managing people) and hard-skills (with a mainly IT focus.

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